Without the strategy, people, and processes in place, privacy-first personalization is a pipe dream. Personalization and other digital transformation ...
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Trust is the human currency that enables you to run your organization and drive results. Recently, however, trust in organizations has imploded. The good ...
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The bar has been set high for the digital experience your members expect. Like all consumers, your members and online audience desire (no demand!) a ...
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You may have heard the brutal 70% failure rate—that 7/10 change initiatives go sideways. A recent study of high-performing organizations sheds light ...
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Personalization is at the core of any successful member engagement strategy. Reintroducing the human touch in omnichannel is a powerful way to connect and ...
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Your data needs context to tell its story. Data visualization tools give you a unique visual perspective, revealing key insights and actionable ...
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Relentless digital disruption over the past few years has jetpacked us into a new frontier of content personalization. To keep pace with evolving digital ...
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Are you still using ALL the same technology that you did in January 2020? Of course not. COVID-19 forced you to change, and you did a great job given the ...
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Unprecedented growth in the digital marketplace over the past couple of years has propelled e-commerce websites into (yet another) revolution centered ...
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The General Data Protection Regulation wasn't the only sweeping privacy regime signed into law in 2018. That same year, the California Consumer Privacy ...
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