Brightfind Blog

Without the strategy, people, and processes in place, privacy-first personalization is a pipe dream. Personalization and other digital transformation ...

Trust is the human currency that enables you to run your organization and drive results. Recently, however, trust in organizations has imploded.  The good ...

The bar has been set high for the digital experience your members expect. Like all consumers, your members and online audience desire (no demand!) a ...

You may have heard the brutal 70% failure rate—that 7/10 change initiatives go sideways. A recent study of high-performing organizations sheds light ...

Personalization is at the core of any successful member engagement strategy. Reintroducing the human touch in omnichannel is a powerful way to connect and ...

Your data needs context to tell its story. Data visualization tools give you a unique visual perspective, revealing key insights and actionable ...

Relentless digital disruption over the past few years has jetpacked us into a new frontier of content personalization. To keep pace with evolving digital ...

Are you still using ALL the same technology that you did in January 2020?  Of course not. COVID-19 forced you to change, and you did a great job given the ...

Unprecedented growth in the digital marketplace over the past couple of years has propelled e-commerce websites into (yet another) revolution centered ...

The General Data Protection Regulation wasn't the only sweeping privacy regime signed into law in 2018. That same year, the California Consumer Privacy ...